How it works
We wrap up the right people, partners, products and processes in a market leading claims technology platform to deliver the way claims should be handled, for everyone.
evolution is defined as the gradual development of something
Our new claims handling model is free of the legacy of "it's just how claims have always been done". The industry has seen gradual change up to now, but we believe that it's time to speed things up!
For too long, insurance has been bought and sold based on price. Insurers want the customer to know that they will be there if the worst should happen as all insurers are judged on the service they provide when the customer has suffered loss or damage and has the need to make a claim.
Making a claim can be a stressful experience and customers are looking for confidence, reassurance and support. This is an opportunity for the insurer to demonstrate their capability and that they genuinely care. They want to deliver better.
We believe that better doesn’t have to cost more
WHAT ARE YOU WAITING FOR?
Market leading technology
The Evolution
Claims Triangle.
It’s how we deliver cost effective, customer focused solutions for clients and their customers
Proven expertise
Industry understanding
market leading tech
The Iotatech system is a future proofed platform using microservices, open API and artificial intelligence which enables us to support our client’s digital strategies. As technology continues to change and improve, we recognised the need to have a system that can adapt and accommodate these changes so as to ensure Evolution and its clients stay ahead of the game. The system is a fully configurable, scalable and resilient cloud native platform that allows us to design and develop functionality, workflow, data capture and reporting tailored to an individual client’s requirements. We don’t have to wait for developers!!
proven expertise
The senior management team brings with them years of industry knowledge and experience together with a strong and proven track record in implementing claims management solutions designed to support clients in achieving their strategic objectives. To support our claims management philosophy and importance we place on cost management and the customer experience, we took the decision to recruit experienced and proven claim handling resources, as well as technical ‘buildings’ expertise, all of which work alongside a carefully selected, vetted and performance managed supply chain.
industry understanding
In an increasingly competitive market, we recognise the challenges that Insurers, Brokers and Managing Agents face.
To retain and attract new customers, they need to not only be competitive on price but also provide the best customer experience, across the board, at every touch point, from policy purchase and importantly throughout any claim.
As well as controlling claims expenditure, insurers are now starting to review their digital strategies and by streamlining their sales and claims processes through the use of technology the efficiencies this brings will help them remain price competitive and deliver a great customer experience.
We have created a claims management solutions using the most up to date technology to enable our clients in achieving these goals.
To retain and attract new customers, they need to not only be competitive on price but also provide the best customer experience, across the board, at every touch point, from policy purchase and importantly throughout any claim.
As well as controlling claims expenditure, insurers are now starting to review their digital strategies and by streamlining their sales and claims processes through the use of technology the efficiencies this brings will help them remain price competitive and deliver a great customer experience.
We have created a claims management solutions using the most up to date technology to enable our clients in achieving these goals.
Why trust us?
As industry insiders we have proven expertise to offer a truly innovative, tech enabled end-to-end claims handling service that is more customisable, quicker to set up and more cost effective than any other partner in the market.
Are you an insurer that truly cares?
Then it’s time to evolve your claims processes to deliver better.
